Privacy Policy
Welcome to Global Stream! Your privacy is important to us, and we’re committed to being transparent about how we collect, use, and protect your personal information. This Privacy Policy is
here to help you understand what data we gather, why we need it, and how we work to keep it safe. By using our platform, you agree to the practices described here, so we encourage you
to take a moment to read through this policy carefully.
Data We Collect About You
We collect various types of information to provide and improve our educational services. The data we gather depends on how you interact with our platform, but here’s a breakdown of the
main categories:
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Registration Information: When you sign up for an account, we ask for details like your name, email address, and in some cases, a password. This helps us identify you
and provide access to your courses.
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Course Interactions: We track your activity within courses—such as lessons completed, quizzes taken, and time spent learning—to personalize your experience and help you
track your progress.
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Device and Usage Data: We collect information about the devices you use to access Global Stream, including IP addresses, browser types, and operating systems. This helps us
troubleshoot technical issues and optimize the platform for different devices.
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Payment Information: If you purchase a course or subscription, we collect billing information, such as credit card details or payment processor data. Don’t worry—this
sensitive information is handled securely.
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Communications: If you contact customer support or participate in surveys, we may collect the content of those communications to address your concerns or improve our
services.
We aim to collect only what’s necessary to provide a seamless and effective learning experience. If you ever have questions about specific data we collect, feel free to reach out to us.
How We Use Your Personal Data
Your data isn’t just sitting idly on our servers—it’s used to enhance your experience and ensure our platform runs smoothly. Here’s how we put your information to work:
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Providing Educational Services: The core reason we collect your data is to give you access to our courses and resources. Whether it's tracking your progress or issuing
certificates of completion, your information helps make this possible.
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Improving Platform Functionality: By analyzing how users interact with our platform, we can identify what’s working well and where improvements are needed. This might
involve tweaking features or adding new tools to make learning even more effective.
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Personalizing Learning Experiences: Everyone learns differently. By understanding your preferences and activity, we can recommend courses or resources tailored to your
needs.
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Compliance with Legal Obligations: Sometimes, we’re required by law to process certain data—like keeping financial records or responding to legal requests. We do this
responsibly and only when absolutely necessary.
In short, we use your data to create a better, more personalized learning journey while respecting your privacy every step of the way.
Third-Party Data Collection Tools
To keep Global Stream running efficiently, we rely on a few external tools and services. These third parties may also collect data to support their functions. Here’s what you need to know:
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Analytics Providers: We use analytics tools to understand how users interact with our platform. This includes tracking things like page views, session durations, and
click patterns to improve usability.
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Learning Management Systems (LMS): Some of our courses are hosted through LMS platforms, which may collect data to ensure smooth course delivery and performance
tracking.
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Payment Processors: Secure third-party services handle payment transactions. These providers collect billing details and ensure your payment information is processed
safely.
We carefully select these partners to ensure they meet our standards for data security and privacy. However, we encourage you to review their individual privacy policies for more
details on their practices.
Security of Your Information
Keeping your data safe is a priority for us. We’ve implemented a combination of technical and organizational measures to protect your information from unauthorized access, loss, or
misuse. Here’s how we do it:
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Encryption: Sensitive data, like payment information, is encrypted during transmission to prevent interception by unauthorized parties.
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Access Controls: Only authorized personnel have access to your data, and they’re trained to handle it responsibly.
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Regular Security Audits: We routinely review our systems and processes to identify and address potential vulnerabilities.
While no system is 100% foolproof, we’re committed to continuously improving our security measures to stay ahead of emerging threats. If you ever suspect a security issue, let us know
right away.
Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant updates will typically be communicated through email or a
notice on our platform. That said, it’s always a good idea to check this page periodically to stay informed about how we’re handling your data.
Additional Policies
Some of our services may be subject to additional rules or guidelines. For example, we have special provisions for minors using the platform, ensuring their data is handled with extra
care. If you’re using Global Stream as part of an enterprise agreement, additional policies may also apply. These will be communicated to you separately as needed.
Thank you for trusting Global Stream with your learning journey. We’re committed to protecting your privacy and making your experience as secure and enjoyable as possible.